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What is Club Management Software?

Club management software is also termed association management software and membership software. It offers useful features to help clubs and associations sell themselves better and improve the service provided to customers. Key features of this software include records management, promotion and marketing tools, scheduling, reporting, billing, and member reservations management.

Club management software can be used to manage payments and customer data, class scheduling, events, and to automate marketing campaigns. This solution is widely used by parks, private educational institutions, sports clubs, campus recreation centers, and health and fitness clubs. Start by checking our leader Mindbody, and other recommended solutions in this category.

Club Management Software

Top 12 Most Popular Club Management Software

Order by:
Zen Planner reviews
1.
Zen Planner

Our Score 9.5

User Satisfaction 99%

All-in-one software app that enables you to optimize, grow, and nurture your fitness business. Read Reviews

Virtuagym reviews
2.
Virtuagym

Our Score 9.2

User Satisfaction 98%

Virtuagym is an award-winning, cloud-based, all-in-one fitness solution for health clubs, personal coaches and trainers. Read Reviews

TeamUp reviews
3.
TeamUp

Our Score 9.2

User Satisfaction 95%

An appointment scheduling software designed for fitness classes and workshops. Read Reviews

SimplyBook.me reviews
4.
SimplyBook.me

Our Score 9.1

User Satisfaction 100%

SimplyBook.me is an online booking system that is accessible from mobile devices or desktop PCs for 24/7 bookings from anywhere. Read Reviews

Rosy Salon Software reviews
5.
Rosy Salon Software

Our Score 8.7

User Satisfaction 96%

An easy-to-use salon and spa management solution that gives beauty industry users unmatched control over their operations. Read Reviews

Mindbody reviews
6.
Mindbody

Our Score 9.6

User Satisfaction 93%

Mindbody is a business management solution for the health and wellness sector that enables effective management of business and marketing operations. Read Reviews

Teamsnap reviews
7.
Teamsnap

Our Score 9.0

User Satisfaction 98%

Teamsnap is a smart tool that eases the managerial operations for the support staff, coaches and managers. Read Reviews

ClubExpress reviews
8.
ClubExpress

Our Score 8.9

User Satisfaction 100%

Get connected with your customers through the gratifying club management platform of ClubExpress. Read Reviews

EZFacility reviews
9.
EZFacility

Our Score 8.9

User Satisfaction 100%

EZFacility lets you schedule classes and manage different facilities for training and exercise. Read Reviews

Pike13 reviews
10.
Pike13

Our Score 8.9

User Satisfaction 100%

Pike13 is a mobile client management system designed for the needs of personal services franchises and businesses. Read Reviews

RhinoFit reviews
11.
RhinoFit

Our Score 8.0

User Satisfaction N/A

RhinoFit is a membership management software that caters to gyms, fitness centers, sports facilities, dojos, yoga centers, training camps, and other similar establishments. Read Reviews

OneFitStop reviews
12.
OneFitStop

Our Score 8.0

User Satisfaction 100%

OneFitStop provides innovative technology that is moulded to the specific needs and requirements of the fitness industry. Read Reviews

How To Choose The Best Club Management Software

Selecting the perfect club management tools for your needs can be difficult since there are numerous options to choose from. To make things easier for you, we’ve prepared this definitive buyer’s guide, which gives you useful pointers and factors to consider as you go about your search for a suitable solution.

Get to know each product with free trial

We highly recommend that you start your search for the best club management tools by taking advantage of the free trials or demos that best-in-class software providers offer. It allows you to have a first-hand experience of what a product is all about before you can make that commitment to buying one. Market studies show that 60% of those who went for a free trial first went for a paid plan later on. You want to be part of that 60% who understand what they are getting into.

You can visit the websites of leading club management solutions and check whether they provide a free trial or demo. According to research, the most common number of free trials that SaaS-buyers check is 3 to 4, so make sure you make your research diversified.

We recommend you start with the following market leaders: Zen Planner, Virtuagym, SimplyBook.me, Rosy Salon Software, and Mindbody. These platforms have high rankings in our club management software reviews, so you can make a general comparison to find the best among the lot. 

Targeted Businesses

  • Gyms and health clubs – These entities–which total 60.9 billion in the U.S. alone–can use club management software platforms for online training lessons, creating workout plans, and to manage the health goals of their customers.
  • Sports clubs – Systems are designed for coaches, players, and games. Sports clubs use the software to register players online, schedule games and players, create rosters, and track equipment payment. Specific solutions are available for particular sports.
  • Educational institution clubs – Booster clubs and university alumni clubs use features such as online forums and mass emailing to handle member communications.
  • Country clubs – Many country clubs provide services such as golf courses and restaurants. They can use club management software tools to streamline their operations.

What are Examples of Club Management Software?

  • Zen Planner: Customizable member management solution for small businesses such as gyms, studios, and martial arts schools that is compatible with all popular devices. You can use this software to manage the daily operations of your fitness business from your mobile device.
  • Virtuagym: Offers personal workout plans, nutrition tracking, hundreds of 3D animated exercises, and group challenge. This app is utilized by more than six million users worldwide.
  • SimplyBook.me: A smart online booking system used by a wide range of businesses for streamlining their customer booking and scheduling. Easy to use, it can be accessed from any location using any device.
  • Rosy Salon Software: A comprehensive cloud-based health and salon management solution packed with an extensive range of tools to allow increased efficiency. These include text and email communications, appointment scheduling, online client scheduling, etc.
  • Mindbody: A popular solution used by class- and appointment-based businesses. This system is being used by more than 35 million people and 58,000 companies around the world.

Types of Club Management Software

The following types of club management software programs basically offer the same features but have different names:  

  • Gym management software
  • Association management software
  • Membership management software

The number of members of health clubs, gyms, and other related organizations totals hundreds of millions worldwide. As of 2019,
the overall global fitness/mind-body market is valued at $4.5 trillion
, indicating the massive importance of club management solutions in these health-related human endeavors.

Key Features of Club Management Software

Our detailed comparisons reveal that top club management software tools offer the following main features:

  • Membership management: You can edit and save member records, look for members in the database, and upgrade or downgrade memberships as needed.
  • Branding: Best-in-class solutions allow clubs and gyms to customize the look and feel of the platform to better communicate their brand in every member touchpoint.
  • Staff timekeeping: Organizes the timesheets and work schedules of employees.
  • Scheduling: Enables employees to book and reschedule classes and appointments. Top systems allow members to share their schedules on social media networks.
  • Promotions and marketing: You can award benefits, gift cards, and discounts to members through loyalty programs. Plus, you can send social media notifications, automated emails, and text messages to all members.
  • Mobile apps: Like other SaaS solutions, club stakeholders with proper login credentials can perform virtually most or all software functions on any smartphone.
  • Social media: Club owners and members can communicate and make convenient transactions over social networks, including making reservations, facilitate payments, etc.
  • Reporting: You can generate useful reports on member details, monthly sales, inventory, business trends, etc.
  • Member forums: Your club’s members can use online communities to have discussions and share files with other users.
  • Reservations management: You can make member reservations (e.g., for spas and restaurants in health and country clubs). It is also possible to create a waiting list to deal with canceled appointments.
  • Member access: Members can use biometric or barcode scanning to check-in and out.
  • Payment processing: Your club can accept membership payments via credit cards, cash, direct debit, wire transfer, or online form.
  • Integration: With extensive support for integration, you can use these solutions with third-party apps.

Benefits of Club Management Software

Boosts revenue

You can use the software’s promotional features to reach out to more members and encourage existing members to use your facilities and services more extensively. By effectively enhancing the club member experience, club management apps have become an essential business tool that can provide your club’s revenue-generation activities the push they require.

Automates administrative work

75% of businesses say that technology-powered workflow automation will be key in the delivery of their products and services. This is why more and more clubs are using these technological tools to automate routine tasks such as data entry, which saves time and energy for your employees. As a result, club management can use the time to focus on productive campaigns and efforts.

Enhanced marketing productivity and cost-savings

Using technology to power marketing efforts helps businesses achieve a 12.2% decrease in marketing overhead costs and a 14.5% rise in sales productivity. Automate marketing processes enables companies to achieve enhanced marketing ROI and business growth.

Better data security

Losses due to cybercrime like data breaches are expected to reach as much as $2 trillion in 2019. Don’t let your club and your members become part of that statistic. Choose a club management solution with a proven record in data security. This will help you securely store confidential info such as personal and credit card details of members.

Access to Exclusive Data

As this type of software application mainly functions to handle member data, having an integrated tool to manage member identity and access is a must. Nowadays, clubs and associations are increasingly requiring the need to closely monitor member behavior to help them provide more personalized services and other things that interest members. This helps a lot in enhancing the membership model, which is key to increasing membership, reducing cost, and enhance retention.

Smooth integration with other business systems

Club management software can seamlessly integrate with the other business platforms that you use, which means there is no need to repeat data entry or redo any process. To do so, the solution must have extensive API capabilities so that it can readily connect with your favorite apps. With an integrated system, you can store all your data and information in a single solution. Likewise, you can generate useful reports on your club’s finances, performance, and other aspects.

Simplified membership attraction and retention

This type of software solution is designed to help clubs and other organizations streamline how they attract and retain members. With robust marketing and member management tools, club management solutions are crucial to keeping your membership healthy, with sustainable growth.

Direct quick feedback from members

Clubs should provide an easy, highly accessible way to allow members to share their thoughts with management. With an effective feedback mechanism, clubs can readily know if their membership services are doing well or not. Negative feedback is very helpful in determining which areas to improve.

Offers happy member experience

Your club’s members can use portals and online forums created by the software to share their experiences with other users. These opportunities can enhance their membership satisfaction, which can improve retention and loyalty. In fact, among small businesses, 85% of new business comes from word-of-mouth that online communities and social media facilitate.

Latest Trends

Digital club transformation: More and more gyms and health clubs are increasingly deploying technology-based initiatives to enhance their membership management tasks. These include the expansion of their online revenue streams, offering more personalized services and access points, and the creation of useful, collaborative content.

Cloud software is popular: As cloud adoption grows further, cloud software is becoming ubiquitous. It offers a host of benefits, including access to data anytime, anywhere, affordable prices, and enhanced flexibility. You only need a reliable internet connection to use and benefit from a cloud-based club management software.

More convenient and flexible workout: Health clubs and gyms are now able to offer on-demand use of their facilities, thanks to the automated and real-time scheduling capability of club management solutions. The availability of personal trainers, coaches, nutrition advisers, etc. can easily be accessed by members, who can make reservations based on their preferred schedules.

Use of social media: Consumers are widely using social media networks to get reviews and feedback on products and services before they buy them. A survey found that 92% of health clubs and gyms use Facebook, while 75% use Twitter. You can use club management software to boost your brand on social media, publicize your facilities and services, and provide customer support on social networks. 

Chatbots penetrate the health and wellness space: Health clubs worldwide are now deploying conversational chatbots in their online sites and mobile apps. Aside from providing quick responses to text or voice inquiries, chatbots can facilitate check-in, bookings, and other member requirements.

Mobile apps have become necessary: The number of smartphone users worldwide is likely to reach 2.87 billion by 2020. Along with this growth is the increasing popularity of various health-related mobile tools like fitness apps. To help your club’s members, you can provide a mobile app that they can use to access information on personal workout plans, progress tracking, nutrition tracking, etc. The mobile app can enhance members’ user experience and offer you convenient options for scheduling classes, coaching users, client communication, etc.

Membership analytics is key to growth: Clubs are increasingly turning to the sophisticated reporting capabilities of club management platforms to better manage their activities and plans. Because clubs and other similar organizations are mainly focused on members’ statuses and their activities, the analytics features of these solutions offer numerous benefits. These include increased efficiency and time savings in tracking membership numbers and operational expenses.

Potential Issues

Club compliance: All health clubs and gyms are businesses that must comply with existing local and state laws. As most clubs make transactions online, owners must ensure that the club management that they deploy are compliant with international digital policies like GDPR, tax requirements, etc.

Employee training: These solutions can be challenging to use as club management software providers keep adding new features to make them more effective. Therefore, it is important to train your employees to use the system properly for maximum benefits. Likewise, employee retention has been a significant challenge for club owners. Thus, the capability to provide efficient onboarding for new employees should be a welcome additional feature for club management tools.

Effective application usage: You need to be clear about why you want to use club management software. If you know your goals and objectives, you can train your employees properly to use the platform effectively to enhance your club’s efficiency. To provide seamless user experience to your members, you can combine new physical tracking devices and software with your club management solution.

List of Club Management Software Companies

Updated

Selected products (0)

1.
Mindbody

Our Score 9.6

User Satisfaction 93%

Mindbody is a business management solution for the health and wellness sector that enables effective management of business and marketing operations. Read Reviews

  • Pricing: $125
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Medium Business, Freelancers
  • Deployment: Cloud Hosted

2.
Zen Planner

Our Score 9.5

User Satisfaction 99%

All-in-one software app that enables you to optimize, grow, and nurture your fitness business. Read Reviews

  • Pricing: $117
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted

3.
Virtuagym

Our Score 9.2

User Satisfaction 98%

Virtuagym is an award-winning, cloud-based, all-in-one fitness solution for health clubs, personal coaches and trainers. Read Reviews

  • Pricing: By quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Monthly payment, Annual Subscription, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, On Premise, Open API

4.
TeamUp

Our Score 9.2

User Satisfaction 95%

An appointment scheduling software designed for fitness classes and workshops. Read Reviews

  • Pricing: $59
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment
  • Customer Types: Small Business, Medium Business, Freelancers
  • Deployment: Cloud Hosted, On Premise

5.
SimplyBook.me

Our Score 9.1

User Satisfaction 100%

SimplyBook.me is an online booking system that is accessible from mobile devices or desktop PCs for 24/7 bookings from anywhere. Read Reviews

  • Pricing: free
  • Devices Supported: Windows, Linux, Mac, Web-based, Windows Mobile
  • Pricing Model: Free, Monthly payment, Annual Subscription
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted, Open API

6.
Teamsnap

Our Score 9.0

User Satisfaction 98%

Teamsnap is a smart tool that eases the managerial operations for the support staff, coaches and managers. Read Reviews

  • Pricing: $9.99
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Annual Subscription
  • Customer Types: Small Business, Medium Business
  • Deployment: Cloud Hosted

7.
ClubExpress

Our Score 8.9

User Satisfaction 100%

Get connected with your customers through the gratifying club management platform of ClubExpress. Read Reviews

  • Pricing: $150
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, One-time payment, Quote-based
  • Customer Types: Large Enterprises, Medium Business
  • Deployment: Cloud Hosted

8.
EZFacility

Our Score 8.9

User Satisfaction 100%

EZFacility lets you schedule classes and manage different facilities for training and exercise. Read Reviews

  • Pricing: by quote
  • Devices Supported: Windows, Android, iPhone/iPad, Mac, Web-based
  • Pricing Model: Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business
  • Deployment: Cloud Hosted

9.
Pike13

Our Score 8.9

User Satisfaction 100%

Pike13 is a mobile client management system designed for the needs of personal services franchises and businesses. Read Reviews

  • Pricing: $129
  • Devices Supported: Windows, iPhone/iPad, Mac, Web-based
  • Pricing Model: Monthly payment, Quote-based
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

10.
10to8

Our Score 8.7

User Satisfaction 100%

10to8 is the winner of our Expert's Choice Award. It is an online booking system that helps you communicate with clients more efficiently and with transparency. Read Reviews

  • Pricing: free
  • Devices Supported: Windows, Linux, Android, iPhone/iPad, Mac, Web-based, Windows Mobile
  • Pricing Model: Free, Monthly payment
  • Customer Types: Small Business, Large Enterprises, Medium Business, Freelancers
  • Deployment: Cloud Hosted

Our Score Read More

Our platform utilizes our certified SmartScore™ system to gather information about all the software in the Club Management Software category to help you pick the best possible software. It analyzes the following elements: essential modules, collaboration possibilities, custom elements, integrations with other services, ease of use, help & support, how secure a software is, mobile support, media rating. As of now, Mindbody is the leader in this category and our experts are really satisfied with it. After detailed research and analysis it received the best results among its competitors and our reviewers strongly suggest that you include it as one of the alternatives for your needs.

User Satisfaction Read More

A summary of overall user satisfaction with the products in our Club Management Software category based on our unique algorythm that finds user reviews, comments and opinions across a broad set of social media sites in order to help you make an informed investment choice.

93%

99%

98%

95%

100%

98%

100%

100%

100%

100%

Pricing Read More

Every vendor in the Club Management Software category will offer a different group of pricing plans for its product and every plan will include a unique group of tools. Below we list the general pricing for the cheapest plan offered for each service. Keep in mind that advanced features may have an extra cost.

$125

$117

By quote

$59

free

$9.99

$150

by quote

$129

free

Devices Supported Read More

An overview of what kind of devices and operating systems are supported by all B2B tools in the Club Management Software category, including mobile platforms and web-based solutions.

Windows

Android

iPhone/iPad

Mac

Web-based

Laguages Supported Read More

Learn which languages and geographies are served by the best B2B services in the Club Management Software category, including apps designed for international markets and created for multi-cultural groups of employees.

Pricing Model Read More

Learn what pricing models are supported by the vendors in the Club Management Software category to see which one fits your business preferences and expenses best. Keep in mind that some apps can offer free or freemium accounts for you to try out first.

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

Customer Types Read More

A brief look at which kinds of customers a given B2B platform in the Club Management Software category is designed for, from small businesses and non-profits to big enterprises.

Small Business

Large Enterprises

Medium Business

Freelancers

Deployment Read More

An overview of what styles of software deployement are provided by each B2B vendor in the Club Management Software category. Although the majority of modern SaaS solutions are cloud-hosted some services might offer an on-site deployment model as well.

Cloud Hosted

On Premise

Open API